Explore answers to some our most frequently asked questions.
While the unit is suitable for outdoor use, we highly recommend placing it in a sheltered area such as a patio, beneath an umbrella, or under a deck to shield it from the elements -especially the chiller. Keeping your chiller covered and shielded fro
Yes, you can easily install an ozone generator to our unit! We offer the JED 303 ozone generator as an add-on option to your order and we've developed a simple method for installing it to your tub! Click here to read more about the JED 303 and add it
The answer is YES! There is no need for a higher HP chiller when your tub is this well insulated!. Thanks to the remarkable insulation of our tub, the 1/4 HP chiller operates smoothly without any struggle, ensuring a consistently cold water temperatu
If you're wondering if you will fit in the Modtub, check out these videos for size reference!.
Yes, we do have a military/first responder discount.
The water temperature can be set as low as 39 degrees. Once set to 39 degrees, the water will cool to the desired temperature and then enter standby mode. The system will remain in standby until the water temperature rises 2 degrees above the set poi
The graphic below shows the dimensions of the tub, and the dimensions of the entire unit. If you are trying to fit the tub through a smaller door, we suggest removing the lid and turning the tub on it's side. With the lid removed, the height is 28".
Due to its exceptional insulation, the Modtub demonstrates remarkable efficiency. Maintaining a steady 43 degrees throughout an entire month in the heat of a Texas summer, it consumed only 115 kWh. At the national average rate of $.23/kWh, the operat
Here are a couple of options for managing your tub if you'll be away for an extended period:. Drain and Power Down: You can choose to drain the tub and power down the unit. Important: If you opt for this, be sure to unplug the unit completely from an
We offer a 1-year warranty on the Modtub. The full details of the warranty are as follows:. The following warranty is provided by ModTub, LLC to you, the owner, for your “Modtub” (including Hot Plunge) product, and said warranty is limited to the exa
No, you should not add ice to your Modtub. Filtered water from the hose, passing through the hose filter, is the only suitable choice for filling up the Modtub. Unfiltered ice poses a risk of quickly clogging the filters and hindering the flow throug
The Modtub will be shipped to you via LTL freight on a pallet. Once picked up from our Texas facility, the freight carrier will reach out to you via call, text, and/or email to coordinate the delivery appointment. The pallet will be placed curbside a
The water should cool about 3-5 degrees per hour on initial fill up.
No, we sell all of our units with the same configuration and as a complete set up.
No, you cannot return your tub for a refund. Please refer to our refund and cancellation policy below:. Refund and Cancellation Policy:. 1. You have the option to cancel your order at any time before it ships, with a 10% cancellation fee. Please note
We often get asked about the what the settings on the pump remote control means, and what it should be showing. Read below with some more information on that topic:
Understanding Condensation on Your Cold Plunge System. Condensation is a natural byproduct of using a cold plunge system, especially in warmer or more humid environments. When cold water flows through the hoses, the temperature difference between the