Leak at the pumpUpdated 14 days ago

If you're experiencing leaks from your pump, start by determining the location of the leak. This will help us find a resolution.

If it's coming from either of the two hose connection points, inspect to ensure that the O-rings are properly seated. Misplaced O-rings in these areas can lead to water leakage.

O Ring in Place:

O Ring Missing:

If you notice that the pump is missing an O ring, and aren't able to find it nearby the tub, reach out to [email protected] or fill out contact form for a replacement.

If leaks are coming from point 1 or 4, please reach out to customer service - [email protected]