No water flowing through return jetUpdated 21 days ago
If water is not flowing through the return jet after initial setup, this could be for a number of reasons such as:
- Valves are closed – make sure that the shutoff valve coming off the bottom of the tub is open, the filter housing handle valve is open, and the green return jet plug is not plugged in. This video will show what the valves look like when they are open and closed.
- Air lock – this happens when air gets caught in the pump preventing it from being able to move water. You can tell you have air lock if the filter is not filling up with water and the pump screen is reading much lower than the desired P032 or greater. If you have air lock, you can fix it by unscrewing the intake of the pump until a little water comes out to bleed the air out of the pump as seen in this video.
- Filter is clogged – especially if the hose filter is not used when filling up, the filter can clog quickly on initial fill up. This can also happen if there is a lot of dirt in the bottom of the tub on initial fill up. To fix this issue, please change the filter.
- Pump is showing an error code – this can happen for a number of reasons, and once you verify that there is no air lock and the correct valves are open, you can unplug the pump and then replug it. This resets it and typically fixes the problem. If you still have an error code, remove and open the pump to see if anything is anything caught inside that is keeping the impeller from spinning properly. Click here to see that process step by step [email protected].
- If your pump matches the one in the photo below, check the blue power dial—it may be turned all the way down. Adjust it to around 50% power to restore proper water flow through the pump.
